Paralegal, Family Law Team
This month, we’re excited to introduce you to Kayla Armstrong, a paralegal on our Family Law team who is celebrating her two-year work anniversary with Brennan Lenehan Iacopino & Hickey.
Meet Kayla
Kayla is a paralegal to three of our family law attorneys. A typical day involves reviewing financial records, identifying missing information, following up with clients, and organizing the details attorneys need to prepare. It’s more than collecting paperwork; it’s understanding how the pieces fit together so important information doesn’t fall through the cracks. Because family law is so personal, clear communication and compassion matter just as much, and she helps clients break what can feel overwhelming into manageable steps.
What she enjoys most is helping clients reach a resolution and move into the next chapter of their lives with confidence and peace of mind. She also values learning from the strong female attorneys she works with, whose knowledge, leadership, and dedication to their clients inspire her.
Rather than a single moment, Kayla is proudest of how much she has grown in two years. She started at the firm as a legal assistant and receptionist and now supports three attorneys as a paralegal. She has also helped the office adopt more efficient ways of managing client matters and streamlining processes.
Adaptability is the skill she credits most for her career so far. “No two days look the same,” she says, so shifting priorities, staying open to learning, and embracing new technology are essential, all while preserving the personal attention clients deserve.
Kayla also wants clients to know that a paralegal’s role goes far beyond administrative work. Paralegals review financial records, gather information, and work closely with clients and attorneys to keep matters moving forward, and they’re invested in the people behind the paperwork.
Her advice for anyone interested in the field comes from a tip she received while earning her bachelor’s degree and preparing for law school: spend a few years working in the legal field. Real-world experience shows you the day-to-day work and the people you’ll support, so ask questions, stay curious, and learn as much as you can from the attorneys and colleagues around you.
Kayla draws inspiration from the women who paved the way for her and encouraged her to find her own path. Their openness about mistakes and things they would do differently helps her learn from their experience. She’s also looking to grow, hoping to gain experience in other areas of law to build a well-rounded understanding of the field and decide where her career goes next.
Beyond the Office
When she’s not in the office, Kayla is a theatre and film actress. If she isn’t rehearsing for a role, she’s taking acting and dance classes and networking with other creatives.
A few fun facts: before working in the legal field, Kayla was a Licensed Nursing Assistant, and if she could instantly become an expert in one thing, it would be film history. Her go-to way to recharge is a fuzzy blanket, popcorn, and a good movie or TV show.
She’s currently recommending any song by Leon Thomas, her favorite local spot is Moke Pot Café and Lounge, and if she could hop on a plane tomorrow, she’d head to Italy. You’ll also always find Chapstick at her desk.
Quick picks:
- Coffee or tea? Tea
- Early bird or night owl? Night owl
- Beach or mountains? Beach
- Sweet or savory? Sweet
- Favorite season: Summer
- Favorite snack: String cheese
- Favorite way to spend a day off: Relaxing
And her personal motto: “Everything happens for a reason.”